Privacy Policy
Introduction
Welcome to itRaketa IT Services. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at [email protected].
When you visit our website www.itraketa.com and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Site and our services.
This privacy policy applies to all information collected through our website, and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the "Services").
1. Information We Collect
We collect personal information that you voluntarily provide to us when registering at the website, expressing an interest in obtaining information about us or our products and services, when participating in activities on the website or otherwise contacting us.
The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect can include the following:
- Name and Contact Data: We collect your first and last name, email address, postal address, phone number, and other similar contact data.
2. How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below:
- To Send Administrative Information to You: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
- To Post Testimonials: We post testimonials on our website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial.
- To Protect Our Services: We may use your information as part of our efforts to keep our website safe and secure (for example, for fraud monitoring and prevention).
- To Enforce Our Terms, Conditions, and Policies: We may use your information to enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements, or in connection with our contract.
- To Manage User Accounts: We may use your information for the purposes of managing our account and keeping it in working order.
- To Deliver Services to the User: We may use your information to provide you with the requested service.
3. Sharing Your Information
We only share and disclose your information in the following situations:
- Vendors, Consultants and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the website, which will enable them to collect data about how you interact with the website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
- Other Users: When you share personal information (for example, by posting comments, contributions or other content to the website) or otherwise interact with public areas of the website, such personal information may be viewed by all users and may be publicly made available outside the website in perpetuity. If you interact with other users of our website and register for our website through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity.
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Your Privacy Rights
In some regions, such as the European Economic Area, you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.
6. Contact Us
If you have questions or comments about this policy, you may email us at [email protected] or phone: +357 25 123 978.
Our Values
Excellence
We are committed to delivering the highest quality IT solutions. Our team strives for excellence in every project, ensuring that our clients receive reliable, efficient, and effective services.
Innovation
We embrace change and continuously seek innovative technologies to keep our clients ahead of the curve. Our approach ensures you benefit from the latest IT trends and best practices.
Integrity
Trust is at the core of everything we do. We maintain honest, transparent communication with our clients, building long-lasting relationships based on integrity and respect