Why we?

At irRaketa, we specialize in propelling businesses forward with cutting-edge IT solutions in Cyprus. Our IT company offers a comprehensive suite of IT services designed to optimize performance, enhance security, and drive growth for enterprises across various sectors.

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IT Support

IT support is essential for the smooth operation of your business. Our team of experienced IT professionals is here to provide you with comprehensive IT support services to keep your systems running smoothly and your business productive.

IT Support Solutions, Remote and On Site

  • Remote Assistance: Our help desk team provides remote support to quickly resolve IT issues, including software troubleshooting, email setup, and system configuration.
  • Ticketing System: We use a ticketing system to track and prioritize support requests, ensuring that all issues are addressed promptly and efficiently.
  • 24/7 Availability: Our help desk is available 24/7 to provide support whenever you need it, minimizing downtime and keeping your business running smoothly.
  • On-Site Troubleshooting: For more complex issues that cannot be resolved remotely, our technicians provide on-site support to diagnose and resolve IT issues quickly and effectively.
  • Hardware Repair and Replacement: We provide hardware repair and replacement services for computers, servers, networking equipment, and other IT infrastructure components.
  • Scheduled Maintenance: Our technicians perform scheduled maintenance tasks, such as software updates, hardware checks, and system optimizations, to ensure the reliability and performance of your IT systems.
  • Network Monitoring: We monitor your network infrastructure 24/7 to identify and resolve issues before they cause downtime or performance problems.
  • Network Troubleshooting: Our network engineers diagnose and resolve network issues, including connectivity issues, slow performance, and security breaches.
  • Network Security: We implement and maintain network security measures, including firewalls, intrusion detection systems, and encryption protocols, to protect your data and infrastructure from cyber threats.
  • Server Installation and Configuration: We install, configure, and optimize server hardware and software to meet the specific needs of your business.
  • Server Maintenance: Our technicians perform regular maintenance tasks, such as software updates, security patches, and system backups, to ensure the reliability and security of your servers.
  • Server Troubleshooting: We diagnose and resolve server issues, including performance problems, hardware failures, and software conflicts, to minimize downtime and keep your business running smoothly.
  • Software Installation and Configuration: We install, configure, and optimize software applications to meet the specific needs of your business, including operating systems, productivity tools, and business applications.
  • Software Troubleshooting: Our technicians diagnose and resolve software issues, including errors, crashes, and compatibility problems, to minimize disruption to your business operations.
  • Software Updates and Patches: We ensure that your software is up to date with the latest security patches and updates to protect your systems from cyber threats and vulnerabilities.
  • Cloud Migration Services: We help you migrate your IT infrastructure and applications to the cloud, providing scalability, flexibility, and cost savings.
  • Cloud Management: Our technicians manage and monitor your cloud infrastructure, including virtual servers, storage, and applications, to ensure optimal performance and security.
  • Cloud Backup and Disaster Recovery: We implement automated backup and disaster recovery solutions to protect your data and ensure business continuity in the event of a system failure or cyber attack.